FAQ

The most common questions unwrapped

Here at 1st Choice Tyres, we appreciate that communication is a key factor in ensuring that our customers receive the highest possible levels of customer care and attention to detail. Over the years, we have been asked many questions concerning our quality products and services, so we have published many of your most frequently asked questions and our answers below. This includes useful information concerning our hours of business and queries concerning vehicle warranties. Please take some time to look over them and don’t hesitate to contact one of our helpful and friendly team if you have any questions whatsoever regarding our products and services.
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FREQUENTLY ASKED QUESTIONS

Q: How do I know that my car has the correct tyres?

A: The Right Tyre for Your Car Your correct tyre size and tyre pressure can be found in your vehicle’s owners’ manual in the glove compartment or on the OEM sticker on your driver’s side door.

Tyre Size EM stands for Original Equipment Manufacturer. Quite simply, these are the tyre specs that originally came with your vehicle, according to the manufacturer's specifications and requirements. It includes the tyre size, rim size, the aspect ratio etc.

Q: Why is it so important to have tyres inflated correctly?

A: Tyre casings break down from prolonged under or over inflation. Different parts of the tyre are exposed to great wear and tear with incorrect tyre pressure. Under inflation for example can cause excessive flexing in the tyre which builds up internal heat and may eventually weaken the casing. Tyres that have excessive wear on the edges may be underinflated, tyres the have excessive wear in the centre may be overinflated.

Q: How can I find out the correct pressure for my tyres?

A: Your car’s handbook should contain this information or refer to the placard fitted either in your car’s glove box, driver’s door pillar or under the bonnet. Or why not pop in and see us at 1 st Choice Tyres, and let us do the work for you!

Q: Is it okay to mix different types of tyres?

A: You should avoid mixing different brands of tyres as the various construction styles may harm the vehicle’s axle. If you suspect your car has different kinds of tyres, give us a call today.

Q: Why does my car vibrate and not handle very well?

A: Your tyres may not be balanced correctly. Unbalanced tyres can cause the car to vibrate and result in uneven tread wear. Your car’s tyres may need wheel balancing. Find out more about our wheel balancing service when you speak with one of our fully trained staff.

Q: How often should I check the pressure in my tyres?

A: We recommend that you check your tyre pressure each week. It’s best to do so when the tyres are cold, so the first thing in the morning is usually best.

Q: Why are my tyres wearing unevenly?

A: Tyre alignment, also known as wheel alignment, refers to the adjustment of the vehicle’s steering and suspension components – the system that connects and controls the motion of the wheels. It is not an adjustment of the tires or wheels themselves. The key to proper alignment is to adjust the angles of the tires and their contact with the road in accordance with the vehicle manufacturer’s specifications for parameters such as camber, toe, and caster.

Improper tire alignment can cause your tires to wear unevenly and prematurely

Q: Why are regular wheel alignments so important?

A: In order to achieve better fuel economy, balanced wear on your tyres and a straight journey down the road, your car's wheels need to be aligned at regular intervals. If you’re prone to hitting the odd curb, chances are your wheels are not aligned correctly. Find out more about our wheel alignment service by giving us a call.

Q: How do I know if I my existing tyres have enough tread?

A: Take a close look at your tyres. If there’s a line across the tread, chances are your tyres are unsafe to use in wet conditions. Tyres have indicators in their tread pattern to show when the tread is reduced to 1.6mm. This is the manufacturers warning that the tyres need to be replaced.

Q: Are tyres recycled?

A: We are committed to ensuring that we minimise our environmental impact in all areas of our business. And as such we have sourced a reputable tyre recycling company who has the same standards and commitment as us. Some of the products created from theses recycled tyres include athletics tracks, brake pads, and building insulation.

Q: My tyres don’t appear to show any wear, should they still be rotated?

A: Yes. To prolong their life span, tyres should be rotated every 10000 kilometres even if there is no sign of wear. Whilst they may not appear to be worn, the tyres on the front of a vehicle experience more extensive wear and tear to those on the rear.
Call the automotive repairs, tyre, wheel alignment, and balancing experts in Wollongong now on (02) 4225 2045
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